What the snippet looks like
The snippet EasyMate gives you looks like this, with your own Sales Assistant’s details already filled in:Your real snippet may carry a slightly different set of branding attributes (a color, a font, or both) depending on how you styled your assistant, and EasyMate may include a few extra attributes it manages for you. That’s normal. Just copy the whole thing as-is and don’t edit it by hand.
What each part does
The second
<script> block is the small bit of code that actually opens the widget after the program finishes loading. Both blocks need to be pasted together, exactly as copied.
Where it goes
The snippet should be added so it loads on every page where you want the chat to appear. On most platforms that means pasting it into a “footer”, “body”, or “custom code” area that applies site-wide, rather than into a single page. Each platform guide tells you exactly where:Good to know
- Paste both script blocks. Copying only the first
<script>tag will load the widget program but never open it. - It’s safe to add once, site-wide. The widget loads in an isolated container, so it won’t clash with your site’s own styles or scripts.
- Updating later. If you change your Sales Assistant’s name or color in EasyMate, you generally don’t need to re-paste the snippet. If you ever connect a different assistant, copy the new snippet and replace the old one.